FAQ

Here are the answers to frequently asked questions.

Questions about Connus

Connus is a platform that connects creators and businesses through matchmaking. For creators there is the free mobile app (download for iOS or Android), companies log in via the web application. Connus is the fastest and most efficient way of influencer marketing. Don’t waste time searching for content creators or new assignments. No more endless pitching and scrolling on social media. Through Connus you find suitable connections for influencer marketing campaigns in-house.

Connus is for companies looking for content creators that perfectly match their criteria in a fast and efficient way, to create influencer marketing campaigns together, and for influencers looking for collaborations with cool brands. Our platform currently hosts more than 850 companies and more than 1,500 Belgian and Dutch influencers. Good for more than 10,000 matches in 2022!

Connus is open to any type of company: startups, SMEs and large corporations. The platform has a diverse pool of influencers from nano-influencers to macro-influencers. The largest group consists of micro-influencers with between 5,000 and 50,000 followers.

No, Connus is for content creators who have a passion for creativity, guarantee quality content and are bitten by social media. We screen every creator and brand that signs up on Connus before granting access. This is how we guarantee the quality of our platform and matches. 

Profiles that do not meet our requirements are not granted access to the platform nor are they part of our database. In addition, we attach great importance to polite and professional collaborations. 

Wondering if your account qualifies? Then be sure to send an email to info@connus.app and we will be happy to look into it with you.

By asking that question to Team Connus. Send us an email (info@connus.app) and we’ll help you out. Including tips and tricks for your social media account!

1. Quick 

As a company, you no longer lose time searching for the suitable, quality content creator. In the web application, you filter according to your criteria and see only those influencers who fit your needs. Endless scrolling and searching on social media is over for good. 

Influencers, in turn, are sure to partner with companies that take influencer marketing seriously. Through Connus, you only connect with brands that truly suit you and you keep the collaboration completely in your own hands.

2. Transparent

Companies immediately see which channels influencers are active on, who they are, who their target audience is and how much the collaboration will cost. Connus also gives the ability to see all of the influencer’s statistics and accurately display their carrying capacity. 

The same goes for influencers. As an influencer, you swipe up in the mobile app to see all of the brand’s information at a glance. This way, you know exactly what the company stands for, what it does, and you can easily determine if the company is a fit for you and you would like a collaboration.

3. Affordable

Creating your profile, getting to know the platform, finding suitable influencers via our filters and consulting their statistics costs you absolutely nothing. Do you want to match with a particular creator, start communication and discuss a collaboration? Only then will you pay a fee. Prices start at €75/month. More info about pricing

Content Creators use the mobile app absolutely free. Finding companies that do influencer marketing and have the same interests as you? For free. Connect with cool brands? For free. What are you waiting for? Download the app for iOS or Android.

Companies surf to the web application and create a company profile there. 

Content creators download the app for iOS or Android.

Connus was founded in 2019 by two young Belgian entrepreneurs, Louise and Alexandre. Connus is their answer to making influencer marketing more transparent, easier, efficient and budget-friendly. 

Get to know Louise and Alexandre better on Connus’ Instagram page or ask them your questions via email (info@connus.app). 

Currently, 850 Belgian and Dutch companies have created a profile on Connus.

More than 1,500 Belgian and Dutch influencers have already found their way to Connus.

Currently, Connus is active in Belgium and the Netherlands. Keep an eye on our website and social media to be the first to know when we start working in other countries. 

The platform (web and mobile application) is available in English. Our team is multilingual: Dutch, French and English. Send us your questions in one of these languages and you will get a quick answer back.

Register and login

For businesses

Go to the web application. Click on “Reset password.” Enter your email address and click “Reset password”. Click the verification link in the email you received from us and follow the instructions that appear on your screen. Click on
“Save new password” to save your new password. From now on, you’ll log back into Connus without any problems!

For content creators

Open the Connus app on your smartphone (iOS or Android). Click on “Reset password.” Enter your email address and click on “Reset password”. Click the verification link in the email you received from us and follow the instructions that appear on your screen. Click “Back to login” to log in with your new password.

Create a profile

No. We only ask that of the content creators. As a brand, you shouldn’t link your social media. We don’t need that data to find the perfect match for you.

We ask you to link your accounts so that interested companies can see your stats. Brands find it very important to know in advance whether content creators fit their target audience and style. Your up-to-date statistics help them in their choice. Even more: it can even convince them to send a match request. 

Rest assured: we collect and manage your data with care.

In the “What channels are you active on?” screen, you will see four buttons: Facebook, Instagram, YouTube and Tiktok. Through each of these buttons, you link to the respective channels. Click on the social media channels you are active on to make the connection. Later this year, you’ll also link Twitch, Pinterest, Snapchat, LinkedIn and Twitter to your Connus account. 

If the connection is successful, you will see “Connection successful” appear on your screen. You will also see a check mark behind the connected channel in the overview. If verification was not successful, “Verification failed” will appear.

If you cannot find your industry in our list of “Activities”, please send an email to info@connus.app. We will take your feedback to heart and integrate it into the platform as soon as possible.

If you would like to change your sector, contact Team Connus at info@connus.app.

Numerous factors play a role in determining your rates as a content creator. Consider the channel, your engagement rate and the quality of the content you create. Do you have questions about your specific situation? Send an email to info@connus.app. We’ll be happy to help.

The amounts you enter in your profile as a content creator do not include VAT.

We recommend that you include management fees in the rates you list in your profile. This way you avoid confusion.

Yes, even then you can use the platform. Connus is a matchmaking platform for companies and content creators. Therefore, we do not intervene in the concrete details of the collaboration. If you are a content creator affiliated with a management, keep this in mind:

  1. forward the matches you make through Connus to your management, and
  2. always communicate your rates in your profile including the management fee.

Yes. 

  • Companies delete their account through the web application. In “User profile” you will find a “Delete account” button at the bottom. 
  • Creators delete their account via the mobile app. In “User profile” you will find the “Delete account” button.

Onboarding

To keep the quality of our platform and matches through Connus as high as possible.

Yes, this is the only way we can guarantee the quality of our matches. Before we include you in our database, we screen our users based on the onboarding information. If your account and info meets our conditions, you will be granted access. That screening process takes one to two days. 

Matchen

You can filter by these main criteria:

  • Social media channels
  • Target group
  • Gender
  • Compensation
  • Location

Use the +50 filters to quickly and efficiently find the ideal influencer for your campaign.

Good news! If you are a brand, it means you have found the right influencer and are at the beginning of a fantastic collaboration. As a content creator, you have landed a new assignment. 

It also means that the chat function on the platform has opened between you. In other words, you can communicate with each other through Connus and make further arrangements around the campaign. Important to know is that the collaboration remains in your own control. We only provide the match, the rest is up to you!

The creators and companies always keep the campaigns in-house. Both parties are therefore responsible for the running of the campaigns. For additional support, please contact Connus at info@connus.app. We will be happy to help you.

Have you got the hang of our platform and want to start collaborating with our registered influencers? Then our Connector subscription is the ideal model for you. With this subscription you get 3 matches per month, access to all statistics and data of the influencers and support from Connus should you need it. This subscription gives you an optimal experience and the opportunity to develop several successful campaigns through Connus. 

If you need more than 3 monthly matches, you pay according to the pay-per-match-systeemYou then pay per additional match. 

As a Connector subscriber, you get three matches every month.
Please note that unused matches are not transferable to subsequent months.

Pricing

Connus is completely free until you match with an influencer. Creating your profile, exploring the platform, finding influencers and viewing statistics will cost you absolutely nothing. 

Once you match with influencers and they in turn confirm the match, you can choose between a pay-per-match or subscription formula. When choosing the pay-per-match formula, you pay a one-time fee to Connus to get in touch with that influencer. Connus also offers the Connector subscription. Taking out this subscription brings significant added value. 

Prices start from 99/month for the subscription.
Pay-per-match prices start from €50.

Nothing at all. As a content creator, you use the mobile app (downloadable for iOS and Android) completely free of charge. In addition, Connus doesn’t deduct anything from the rates you choose on our platform either. Completely free is really completely free.

No. We only provide the match, you manage the collaboration and the campaign itself. We do not intervene on a content or financial level. Connus can also not be held liable in case of non-compliance with agreements or non-payment of invoices.

Technical problems?

Please contact us at info@connus.app. Attach a screenshot and/or video of the problem to your email. We will do our best to fix the technical glitch as soon as possible.

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